Online Ordering FAQ

Who do I contact if I am having problems with the Rhyme web site?
Call 800-362-4333 and our staff will be happy to assist you.

If I lose my internet connection in the middle of an online order, what happens to my order?
It is best to call 800-362-4333 to be sure we received the order to insure that your order is placed.

What do I do if I can’t remember my username and password for my online order?
Call 800-362-4333 and our staff can assist you with that information.

Who do I call if there are issues with my order?
Call 800-362-4333 and our order processing personnel can assist you with any questions you have regarding your order.

What is your Delivery Policy?
All orders over $50 will be shipped with no delivery charge. Orders under $50 will have a $7.95 delivery charge. Orders placed by 1:00 pm Central Time will be shipped out by UPS for next day delivery, unless you have special shipping arrangements with Rhyme.

What is your Return Policy?
If there are any questions with your order, please call 800-362-4333 and we will be happy to assist you.

Is there a shipping charge for my order?
All orders over $50 will be shipped with no delivery charge. Orders under $50 will have a $7.95 delivery charge.

What time can I expect my order to be delivered?
Your products come in with your regularly scheduled UPS drop off.

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