Locations: Portage Type: Full Time Min. Experience: Entry Level
The Administrative Assistant is the first person our current and potential clients come into contact with. The right candidate for this position will be energetic, customer oriented, and possess professional telephone skills. The ability to quickly develop a deep understanding of Rhyme and the functions within the company will be essential to best assist our clients.
BENEFITS:
- 8 hours of paid time off to volunteer in your community.
- Tuition reimbursement program - If you want to go back to further your education, Rhyme will help with $5k covered per calendar year.
- Comprehensive benefits package that includes: Medical, Dental, Vision, HRA, Life, Disability and 401k (w/ competitive match).
- Annual company events (picnics, holiday parties, and sports outings) to get to know your teammates.
- Rhyme University Training and onboarding plans to prepare you for success.
- A team of talented coworkers who support your efforts and care about your accomplishments.
RESPONSIBILITIES:
- Answers central telephone system – assists clients and direct calls to appropriate personnel
- Answers questions in person and by telephone; responds to inquiries from employees, customers, and vendors.
- Maintains office forms and procedures, and assists with administrative tasks.
- Prepare daily outgoing mailing and emailing of invoices
- Complete miscellaneous projects and tasks for the administrative department as assigned
EXPERIENCE:
Essential
- Strong customer service skills
- Polished phone demeanor, tone and etiquette is required
- Proficient PC skills. Experience in Microsoft Office suite: Word, Excel, PowerPoint, email and other computer programs.
- Ability to effectively communicate in-person, over the phone, and in writing
- Ability to multi-task and function in a fast-paced environment
- High school diploma, or its equivalent, required
Preferred
- Experience in an office environment and using a multi-lined phone system
- Previous work experience in customer service, sales, training, or receptionist area is preferred
- Industry experience or any other service related industry experience is a plus