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Managed iT Services

Your technology, we've got IT covered

Our Approach

We know technology can be costly and complex and we want to make sure you get a return on your investment. The first step when meeting with you is getting to know you and your business. This is the single most important step in our process. Your business drives the technology we recommend – not the other way around. Once we get to know you and your business, our trained technicians will come onsite to perform a technical assessment. Our engineers will take that assessment and develop a solution that stabilizes your environment. We’ll implement our recommendations and take on the risk of your network operations. Then the real work begins; your business and Rhyme collaborating on how we can make your business even more efficient.

Strategy

Vendor Management
Budgeting and Lifecycle Management
Quarterly Business Reviews

Server

24/7 Advanced Performance Monitoring
Server Configuration Management
Key Application Maintenance
Microsoft and 3rd Party Patch Management
Real Time Server Optimization
Scheduled Preventative Maintenance

Desktop

24/7 Advanced Performance Monitoring
Workstation Configuration Management
Microsoft and 3rd Party Patch Management
Real Time Workstation Optimization
Scheduled Preventative Maintenance

Network

Firewall Management and Maintenance
Router and Switch Performance Monitoring
Regular Vulnerability Scan and Report

Security

Anti-Virus Monitoring and Management
Anti-Spam Monitoring and Management
Regular Vulnerability Scan and Report

Backup

Backup Deployment and Configuration
Backup Performance Monitoring
Backup Software Updates
Scheduled Backup Jobs
Data Center Replication and Disaster Recovery Planning

Support

Unlimited Network and End-User Support
End-User Training
Onsite Project and Repair 

 

Our Expertise

Supporting and managing your own network is challenging. In-house staff can be costly and have limited resources and expertise – leaving your business vulnerable. Rhyme iT eliminates the need to have an IT person on staff – we are your IT support. All aspects of your network are covered: strategy, vendor management, security, networking, data protection and user support. We provide the attention your network needs, and as a result it will reach the peak efficiency and reliability levels to keep your business running 24/7.

Rhyme iT Certifications

  • CCNP Cisco Certified Network Professional – Routing and Switching
  • CCNA Cisco Certified Network Associate – Security
  • Microsoft Certified Technology Specialist
  • Microsoft Small Business Specialist
  • Microsoft Certified Systems Engineer
  • Microsoft Certified Systems Administrator
  • Microsoft Certified Trainer
  • Microsoft Office Specialist
  • CompTIA PDI+
  • CompTIA Network+
  • CompTIA A+
  • CompTIA Security+
  • CompTIA CTT+ (Certified Technical Trainer)

 

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