Education Vertical

Rhyme’s Commitment to The Education Market

Bringing The Worlds of Technology & People Together.

Rhyme works with over 100 School Districts and organizations in the Education market in Illinois and Wisconsin and we have been the vendor of choice because Rhyme goes far beyond the base services we’re contracted to perform. The reason customers typically are unhappy in the education market is because there is little profit for the dealer, so the dealer provides only the baseline service they’re required to perform. Rhyme goes far beyond the required scope of work and continually looks for ways to bring additional value to the entire school system. This over-and-above work we provide is where the real value is realized, and we take great pride in exceeding the expectations of our customers in the education market. “We won’t say no to an opportunity to help.”  

Rhyme has a proactive approach to servicing our customers. Rhyme utilizes Print Management Software that allows our machines to communicate with our Dispatching team 24/7, which will result in improved equipment health and fleet uptime. If a technician is needed onsite their main goal is to do a complete preventative maintenance check and parts replacement that will lead to more time in between visits. Our technicians focus 100% on the current call and do not leave a job unfinished to get to the next call. We have a guaranteed 4-hour onsite response time for down machines and Rhyme’s Help Desk calls have an average resolution time of 13 minutes. These are policies Rhyme’s service organization has in place that have led to Rhyme being recognized by Sharp as a Platinum Level Service Provider. 

Rhyme’s Commitment to Provide Satisfactory Service 

Rhyme’s ultimate goal is to help. To measure customer satisfaction, we conduct post-installation surveys to learn more about our customer’s experience and to find ways to improve our processes and customer service.   

Rhyme’s customer service organization is comprised of individuals that take personal pride in being the best they can be. We have real people that answer our phones and you will never receive an automated message when you call us. Many of our customer service representatives have over 10 years with Rhyme and over 20 years of experience in this industry. Our knowledge and expertise in this department has allowed us to provide the highest level of customer service we can to our customers. 

 High Quality Service

Together we will work with you on the objectives you have set as an organization. Goals and objectives that we see often, and are experienced in addressing include: 

  • Maximize your investment in fleet technology by optimizing your print fleet (as it pertains to operating costs, business productivity and environmental impact) 
  • The ability to utilize monthly volume and user data in a conscious effort to provide responsible oversight to properly manage volume including the desire to eliminate overages 
  • Ability to scan files to Google Drive, Google Mailbox, Box, Dropbox, SharePoint, and Evernote with the increased use of Cloud-Based MFP apps. 
  • Support of Mobile-Print initiatives with ability to print from iPhone, iPad, Android, and Chromebooks 
  • Consolidate support of all printers and copiers/multifunction devices to a single Vendor – Rhyme is your single point of contact 
  • Reduce the variety of printing device brands and models to support across the District’s facilities, standardizing on a handful of models to simplify support and end-user experience 

Security        Cost Control          Assessments

Rhyme has experience in providing customized recommendations that incorporate aspects from: Student Management, Education Plans, Assessments, Attendance, Scheduling, Document Management and more. 

Rhyme Case Study

Security

We offer a Certificate of Data Destruction ensuring all student, educator, and District data is non-retrievable. Our Security Features are in compliance with FERPA (Family Educational Rights and Privacy Act) and Common Criteria ISO 15408 EAL Level 3 status. 

With Secure Authentication you have the ability to identify users and restrict access. This also gives you the ability to lock down protection on devices to ensure student information is kept safe and confidential. Included features will provide protected hard-disk drive content with password and encryption and encryption of scanned educational files, and PDF documents. 

Enable Find-Me/Secure Print Release 

PaperCut MF protects confidential documents and slashes the volume of unclaimed printouts by ensuring users release print jobs at the point of printing. With Find-Me printing, users print to one district printer and can walk up to any authorized MFP and securely release their jobs wherever its convenient. Secure Print Release requires user authentication before printing, ensuring that only authorized users can print and collect sensitive documents. PaperCut MF can also be configured to require print approval, ensuring managers, teachers or system admins the ability to authorize the printing of any job. 

Cost Control

Rhyme has provided many School Districts with a PaperCut software solution which has proven to save districts anywhere from 5-25% depending on the features implemented. PaperCut takes the frustration out of everyday printing. With PaperCut you can reduce the amount of wasteful printing and large documents that tie up your printers. You can set an upper document size to stop unusually large print jobs. Other filters include a maximum number of copies, color and duplex printing. There is even a filter to stop “double submitted” jobs caused by accidentally clicking the print icon twice.

PaperCut is designed to be phased into production. You can implement silent monitoring as a first phase to gain insightful data on your print habits, then add other printer rules and processes once your goals are well established. Our Implementation Guide will show you how to roll out PaperCut without disrupting the workflow of your staff and students. “Guest” account users and wireless users are anonymous on the network and can be authenticated for printing using the PaperCut client software, a hold/release queue or PaperCut’s user web tools.

PaperCut Solution Will Help: Google for Education and PaperCut

  • Control student print quota, or charge for printing 
  • Track and budget staff printing by faculty or department
  • Simple installation – starts working immediately
  • Automatic scheduling of credit/quotas 
  • Directory integration with automatic user account creation 
  • Simple web-based administration for office staff
  • Solutions for managing wireless laptop printing 
  • Runs on Windows, Mac, Linux, and Novell, making PaperCut the most flexible and integrated management solution

Google for Education

Managed Print Services Assessment 

Rhyme has the ability to be creative when developing a custom solution for your organization. As mentioned previously, we work together, collaborating on this plan and will constantly be improving upon it. 

Rhyme’s innovative print management solution maximizes the potential of your current print devices by providing proactive management and maintenance of service, supplies and hardware support. This technology will help you better manage the printers, copiers, fax machines and multi-function devices on your network, which will result in improved equipment health and fleet uptime. 

Our Services Include:

  • Dedicated Help Desk 
  • Automatic Supplies Replenishment
  • Consolidation of Print Devices
  • Multi-vendor Printer Management
  • Output Management 
  • Mobility and Cloud Print 
  • Device and Document Security 
  • Content Management  
  • Workflow Automation

Managed Print

Managed Print Services

Other MFP Workflow Features

  • Index, scan, and store paper-based curriculum resources and class materials into Microsoft SharePoint. 
  • MFP User panel integration for common automated workflows and ability to browse network folders 
  • Searchable PDF’s and Editable Word and Excel files
  • Ability to add watermark for school logos, or “confidential” designation 

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Chromebook Integration 

The Sharp Advanced Series come standard with true Adobe® PostScript® 3™ and PCL® 6 printing systems to help you speed through all of your output needs with accuracy. To help streamline your jobs, these powerful performers include Serverless Print Release technology, enabling you to securely print a job and release it from up to five color Advanced Series models on your network. And with Google Cloud Print web printing service, you can print from Chromebook™ notebook computers, PCs and more from virtually anywhere.

Cloud & Mobile Printing

Through the cloud/email connect feature on Sharp’s new generation of multifunction products, organizations can seamlessly integrate their paper-based document workflows with popular cloud services. For optimal user experience, single-sign-on is supported. Users can login once and conveniently scan documents or access cloud-stored documents directly from the Sharp MFP.

  • OneDrive ® for Business  
  • SharePoint ® Online  
  • Google Drive™  
  • Box™ (The connector is available through Sharp authorized dealers)  
  • Dropbox (The connector is available through Sharp authorized dealers) 

In addition, our equipment can print from iPhone, iPad, iPod, and Android devices. 

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Education Market

Rhyme Eco-TecCommitment to The Environment 

Rhyme’s dedication to environmental stewardship is a long-standing corporate core value that's demonstrated in our products and our business activities. Together we can help you address environmental sustainability initiatives by finding innovative ways to eliminate unnecessary printing and reduce your carbon footprint, energy usage and waste. We’ll work with you to implement a print policy that reduces the number of devices in the office, by leveraging energy-efficient devices, and introducing paper and toner print saving modes, automatic duplex printing or digitalization of documents. 

Recycling 

We are proud of our efforts to collect and recycle items at the end of their lifecycle. Our goal is to help the environment and improve our recycling efforts to help support a better future.

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Delivering Value 

Our services help standardize your existing print fleet and support processes to streamline print operations and reduce your office print and copy expenditures. We provide a single point of contact, increasing efficiency and visibility of your document output. Using best-in-class tools, we’re able to map your print volumes and generate a comprehensive understanding of your print environment—and show you where the savings are.  

Our goals are to work collaboratively with your organization to achieve the objectives you have. In addition, one of the key steps in our business cycle is the Client Review meeting. We will schedule regular meetings however frequently you prefer to review usage trends, service history and stay proactively involved in continuously moving money spent on the print needs back to the classroom. We won’t take shortcuts and will spend the amount of time necessary to make all the possible improvements we can. 

Rhyme offers unlimited training throughout the life of our contract. This is important when new users (teachers or other staff) need training, or more advanced training is needed. Rhyme will create a customized training program that will be available to the entire organization. We will work with the District on a training schedule that works best for you.

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Rhyme Process