The below email is the information you will have received, please locate that email for your unique link.

Hello,

As a result of a recent update of your FMAudit DCA (Data Collection Agent) used for automatic print count and reporting and supplies monitoring, the DCA may have stopped reporting.

This is an important message triggered to ensure you're aware and can take any necessary action. If you have already addressed it, feel free to disregard this notice.

If you are not the right contact for this action, please find the right person to deal with it in your company.

The next step is to update the DCA software so that it can report in as expected.
Locate the computer where ECI DCA is installed, by checking the host name in the Account > Installs > ECI DCA Instance in on the grid, and download and run the installer provided below.

Link to your unique download of DCA Update

If you need assistance, our team is here to help you.