Managed Services

Managed Services

Delivering Value

Rhyme has the ability to be creative when developing a custom solution for your organization. We work together, collaborating on this plan and will constantly be improving upon it.

Rhyme’s innovative print management solution maximizes the potential of your current print devices by providing proactive management and maintenance of service, supplies and hardware support. This technology will help you better manage the printers, copiers, fax machines and multi-function devices on your network, which will result in improved equipment health and fleet uptime.

Rhyme's Managed IT Services revolve around creating an ongoing partnership that is focused on you and your business goals. A single monthly fee gets you a complete IT solution, meaning a lower total cost of ownership and management. We know technology can be costly and complex and we want to make sure you get a return on your investment. Rhyme iT focuses on issue avoidance and service optimization rather than ‘fighting fires’, result is minimized risk of intrusion, data theft and lost productivity.

Our Managed Services support processes to streamline print and IT operations and reduce costs associated with your office print and copy expenditures, and IT needs. We provide a single point of contact, increasing efficiency and visibility of your document output and network. Using best-in-class tools, we’re able to generate a comprehensive understanding of your work environment—and show you where the savings and improvements are.

Rhyme Managed IT

Rhyme Managed Print

Our Process

We take a phased approach that starts with your free cost analysis and covers everything from a live answer Help Desk to a hardware refreshment plan to keep you ahead of the technology curve. IT can be complex and hard to keep up with. We focus on your business needs and the changing market to provide a complete solution with the reliability and resiliency you deserve.

A Managed iT Program can help you in all these areas and more.

  • Security Management
  • Vendor Management
  • Unlimited Training & Support
  • Professional Services
  • Business Continuity

Friendly & Experienced Staff

Enjoy a live answer from our Service Desk, no automated phone attendant. Many companies claim that they have the "Best service in the business" but few even have a way to measure how happy customers are. Here at Rhyme we have a system that allows us to capture feedback after every service call. We use the Net Promoter Score system. Our 2019 score is currently at 93.25%.

Meet The iT Team

Our Multi-Step Approach

Assess and Optimize

  • We provide best-in-class tools and processes to evaluate your organization-wide print environment, document infrastructure and workflow. Using this, we create a baseline of your current spend and design a customized solution that reduces your costs and supports sustainability goals.

Secure and Integrate

  • Once we’ve optimized your print environment, we’ll transition from your current state to the ideal future state of your print infrastructure. We ensure that solutions are connected to your IT environment in a secure and compliant way using authentication and encryption while providing secure solutions for mobile devices.

Automate and Simplify

  • Once your solution is in place, we’ll help you improve productivity with automated processes, content management solutions and reduced print output. We can also help you simplify your workflows and personalize the usability of each device.

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